Passengers on Cruise Ship Where Woman Jumped to Her Death Want Carnival to Pay

Passengers who witnessed a woman jump overboard to her death on a cruise ship have been left traumatized, and they want the cruise line to do some kind of a make-good.

Rhonda Turner, a 28-year-old from Booneville, MS, was enjoying her time on the Carnival Valor with her husband and two children ... before chaos erupted after a woman jumped off the balcony into the ocean.

Rhonda and her family rushed to where a large group of passengers was gathered. Rhonda says the scene was horrifying. She saw the head of the woman who jumped bobbing in the water. The woman was not decapitated, but all Rhonda could see was her head.

The woman jumped Wednesday afternoon after she was subdued by security. She had gotten into an altercation with a man in the hot tub.

Rhonda says the chaos left her and her family reeling, as helicopters hovered over the ship, trying to locate the woman. Her small children were bewildered and upset ... unable to understand the scope of what had happened.

Rhonda says it's time for Carnival to pony up ... at the very least she wants credit for another cruise. She's so traumatized she's considering counseling.