'Bad Girls Club' Star Judi Jackson -- Yes, My Customers Got Screwed ... But Let's Makeup

"Bad Girls Club" star Judi Jackson is getting pounded by the Better Business Bureau for allegedly leaving a ton of customers in the lurch -- so, now she's firing up the bus and throwing it in reverse.

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Jackson tells TMZ ... Kissable Vixen was flooded with orders over the holidays -- which seems like it would be good news. However, she says they were out of supplies and intended to shut down for a 2-week hiatus while they restocked.

Jackson says the problems started when she couldn't get into the company's computer to warn customers about delays -- and she blames that on her business partner giving her bum passwords.

We contacted the business partner -- whom Jackson says she ripped for the screwup -- and she acknowledged things got out of control because she'd been "hella busy."